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4.9
4.9 out of 5 stars (based on 42 reviews)
5 star
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Highly recommended the cozy lake view unit

November 25, 2025

I spent three nights here with my mum which was one of the best choices I made during the trip to New Zealand.

The unit is spacious, grand, clean and cozy with necessary facilities equipped. We cooked, we watched stars at the balcony and tried to wait for the aurora in bed. People say that one or two days in Tekapo is enough, for me, living in Grand Suits Tekpo for three nights are just perfect to enjoy the perfect view and relax. We enjoyed the lake view most of the time in the unit and felt chilled. We even had a day that staying at true unit for a whole day which was totally worth for me.

Maggie

Response from Grand Suites Tekapo

Thanks, Maggie, for taking the time to write this lovely review. It was great to have you staying with us, enjoying everything Lake Tekapo has to offer. Safe travels wherever you are heading too next. All the best.

Excellent accommodation

October 23, 2025

My sister and I stayed for two nights, and enjoyed our stay greatly! Clean, quiet, tidy and splendid accommodation. Already looking forward for my next stay in Lake Tekapo Quality Accommodation Grand Suites. Thanks Team!

Ron

Response from Grand Suites Tekapo

Thank you, Ron, for your lovely review. It was a pleasure having you both staying with us. We would love to see you again one day in the future.

Amazing stay!

October 1, 2025

Our suite was TRULY Grand! Luxurious, clean, comfy bed, modern amenities with everything we needed. Close to beautiful walking paths by the shore of Lake Tekapo which is the most gorgeous color of blue! Restaurants & a bit of shopping within short walking distance. Would stay again💕Dave was very kind & helpful 🥰

Sheridans

Response from Grand Suites Tekapo

Hello Jane, thank you for your wonderful review of our complex. Nice to hear that you really enjoyed your stay with us and your time in Lake Tekapo Village. Take care and enjoy the rest of your time in New Zealand.

Generous, well fitted rooms. Every creature comfort.

August 13, 2025

One of the best places to stay in the South Island. Excellent, attentive hosts.

David

Response from Grand Suites Tekapo

Thank you David for your lovely review. Happy to hear that your group were well accommodated. Regards.

Great room and housekeepers

August 12, 2025

Room was beautiful and well-furnished! Housekeepers were also helpful with the upkeep of room cleanliness.

Great location, would recommend!

Cindy

Response from Grand Suites Tekapo

Thank you Cindy for this review. So nice to hear back from you. Take care and all the best.

very comfortable and cosy

July 29, 2025

We visited Tekapo just after the recent heavy snowfall. Although we had a bit of difficulty finding the complex due to the snow, once we got there we were very happy. Our apartment had a great view to the lake, it was spacious and warm. The owners were really friendly and helpful.

Joanna

Response from Grand Suites Tekapo

Nice to hear Joanna, you were lucky to come here when you did….the views would have been fantastic. Thanks for your review.

Home away from Home

July 29, 2025

Our family stayed at Grand Suites during our holiday in June 2025 and it was the best choice we made. It was clean, comfy and made us feel at home the moment we stepped in. We loved it ! Highly recommend staying here in your next visit to Lake Tekapo !

Judy

Response from Grand Suites Tekapo

Thank you, Judy, for your super review. We would love to see you again staying with us in the future, take care.

Great Accomodation and Fabulous Experience

July 29, 2025

⭐️⭐️⭐️⭐️⭐️

Absolutely fantastic experience! Dave at Grand Suites Lake Tekapo is a truly exceptional host. From the moment we arrived, he made us feel incredibly welcome and went above and beyond to ensure our stay was perfect. The suite was spotless, comfortable, and beautifully decorated, offering stunning views of Lake Tekapo. Dave provided great local tips and was always available to answer any questions. His warm hospitality and attention to detail made our trip unforgettable. I highly recommend Grand Suites Lake Tekapo and especially Dave as a host – a five-star experience all around! 🫶🫶

Ram

Response from Grand Suites Tekapo

Thank you, Ram, for this glowing review. Really good to hear your satisfaction. It was lovely to accommodate you and your family. Safe travels.

Perfection

May 26, 2025

The moment we walked in the door we knew we had made the right choice!

John Stone

Response from Grand Suites Tekapo

Thank you, John, for your review. Great to hear from you and that you were very happy with your choice. All the best.

Fantastic Stay Near the Lake with Outstanding Service

April 28, 2025

Great location, very close to the lake — perfect after stargazing with no need to worry about a long trip back. The facilities are new and in excellent condition. The staff were exceptionally friendly. A special thanks to Justina, who provided great assistance in arranging everything I needed — she truly deserves a shout-out!

Yongjie

Response from Grand Suites Tekapo

Hi there Yongjie, thanks for your review. Yes, Justina is great, isn’t she? Take care and safe travels.

Excellent accommodation in a beautiful setting

April 17, 2025

Grand Suites Lake Tekapo are very comfortable well maintained and serviced units. The unit was spotlessly clean and presented with great facilities and comfortable bed. The view from our unit was amazing looking out across Lake Tekapo and Mount John, beautiful.

Keith

Response from Grand Suites Tekapo

Nice to hear from you Keith. A kind review and well thought. Hope you had a wonderful time in Lake Tekapo. All the best.

Beautiful and spacious apartments!

April 17, 2025

We loved our time at Grand Suites Lake Tekapo. Lake Tekapo is such a beautiful and peaceful area. It is a very small town, but we loved our dinner at the Japanese restaurant and loved being able to walk there as well as the lake. The room was incredible, we loved the size and the kitchen with all the supplies. The check in was easy and the front desk receptionist was so kind and nice, she even sent our kids with a bottle of milk which was such a fun touch.

Kylie Randle

Response from Grand Suites Tekapo

Hi Kylie, thank you for the lovely review. Great to hear from you and the fact that you really enjoyed your stay with us, and the local community that we form part of. Safe travels and take care.

LUXURY + GREAT SERVICE

April 4, 2025

I have just enjoyed another stay at Grand Suites Tekapo and it has once again exceeded my expectations. Incredible room – so luxurious, friendly service, amazing views… I can’t wait to stay here again soon!

K Uren

Response from Grand Suites Tekapo

Thank you for your lovely review but also your repeat business with us. That means we must be doing something right. Take care and all the best.

W0W

March 5, 2025

The setting is fantastic the rooms are fitted out like a 5-star hotel only you also get space and a well-equipped kitchen. (also very clean). Service was remarkable and the staff are super helpful. Definitely worth a visit if you are staying in the area.

Tim williams

Response from Grand Suites Tekapo

Thanks, Tim, for your kind words, Great to have you staying with us, all the best and safe travels.

Amazing stay, even better than expected!

January 10, 2025

In addition to the amazing location (short walk to lake front, footbridge and church), the suite felt like a high-end home, with many small touches to make your stay relaxing and luxurious. The suite was very well-equipped. New construction, high-end appliances, tasteful furniture/ rugs/ decor, the whirlpool tub, multiple types of gourmet coffee, fresh milk at check-in were all appreciated. Although not directly on the lake, the view could not be beat. Our brief interactions with both the hosts at check-in and check-out were very pleasant. I wish there were more places to stay like Grand Suites in other parts of the world!

A R

Response from Grand Suites Tekapo

Thank you AR for your lovely review. It is so nice to hear that you fully enjoyed your time with us. All the best and safe travels.

Family get togethet

December 7, 2024

First class accommodation, well done,

Joy Hanson

Response from Grand Suites Tekapo

Thanks Joy for your kind review. We hope the family event went well. All the best.

First class location, superior service

November 7, 2024

A streamlined, and efficient service – from enquiring about accommodation, to booking, through to check-in. The rooms were well furnished, and well serviced. Staff members encountered were friendly, informative and helpful. A thoroughly enjoyable stay – looking forward to returning.

Geoffrey Andrew

Response from Grand Suites Tekapo

Great to hear from you Geoffrey, yes it would be great to have you back with us one day. Take care.

Great location and friendly hosts

October 30, 2024

Clean, comfortable, great views and friendly, accommodating hosts. The location was great when the weather cleared in the morning and we were able to enjoy an early morning visit to the lake and Church of the Good Shepherd. We will hopefully visit again in better weather for stargazing. Many thanks.

M Rendulic

Response from Grand Suites Tekapo

Thank you for your nice review, sorry to hear that the weather was not that great. Yes do come again, many thanks and all the best.

Great location and accommodation

October 15, 2024

Stayed for two nights, two couples, so we had a two bedroom unit. Check in was easy, payment was simple to split between the couples, and the unit was clean and well appointed for our needs. Great view out across the lake and all within 5 mins walking to the shops and church. If we get to Tekapo again we would stay here.

Ivor Susan

Response from Grand Suites Tekapo

Great to hear back from you Ivor. Yes please do call back again if you are able. All the best and safe travels.

Beautiful rooms

October 7, 2024

Overall the stay was great. Your suites are not only beautiful but very luxurious and well appointed. The only issue we had was the lack of communication regarding a planned power outage in which you decided not to use your back-up generator. This meant a sleepless night from 1am-5am as my wife’;s c-pap machine (which helps her breathing) was not able to function.

Thomas Olenik

Response from Grand Suites Tekapo

Thank you for your feedback! I’m glad to hear you enjoyed the beauty and luxury of our suites. We sincerely apologize for the inconvenience caused by the power outage and the impact it had on your wife’s CPAP machine. We strive to ensure our guests have a comfortable experience, and I regret that we fell short in this instance. Your comments will help us improve our communication in the future. We hope to welcome you back for an even better stay!

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2025 Tripadvisor
Travellers’ Choice Award

Each year Tripadvisor recognizes travellers’ favourite properties around the world.

Based on reviews and ratings collected over the last year Grand Suites Lake Tekapo has been recognised as a 2025 Travellers’ Choice award winner!

Thanks to all our guests for your opinions and feedback – we appreciate it!

To see guest reviews on Tripadvisor, or to leave one of your own, click the link below!!

Ronnie S profile picture
Ronnie S
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Excellent Excellent rooms, well appointed and with a fantastic view. A short stroll to the centre and the lake. Would definitely recommend.
Posted on Tripadvisor Tripadvisor
Elizabeth M profile picture
Elizabeth M
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
First Rate! Lake Tekapo is a stunning sight! The Grand Suites are a really good place to stay whilst in the area. The rooms were perfectly clean and the suite we had was very spacious. It was certainly good value for money. I would recommend this venue if contemplating staying at Lake Tekapo.
Posted on Tripadvisor Tripadvisor
Flyer63645 profile picture
Flyer63645
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Magnifique séjour au Lake Tekapo Magnifique construction et chaleureux accueil ! La suite était spacieuse et moderne. La vue sur le lac émeraude et les montagnes enneigées nous donne envie de revenir en hiver.
Posted on Tripadvisor Tripadvisor
785ys profile picture
785ys
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Travelers’ Choice Winner 2025 ??? When i saw this hotel was awarded Best Travellers 2025, i was so surprised. But then I immediately realised I was selectively being mistreated and perhaps because i was an asian, as I also saw many reviews on rednote sharing similar views as victims. Avoid this hotel if you are a foreigner with colour, because the manager will shout at you and treat you so rudely like a criminal here. And they will say they are ‘motel’ not a ‘hotel’ to excuse themselves from providing any service, not mentioning good service. So, there are other choices in town, and they are not the only motel/hotel here at lake tekapo!
Posted on Tripadvisor Tripadvisor
Roving63326918694 profile picture
Roving63326918694
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Horrifying service at Grand Suites, avoid if you can!!! We stayed for one night but it is almost enough to ruin the impression of New Zealand: Upon checking in, as the check out time is 10am, we spoke with the assistant manager, the lady kindly offer an extension of 30mins of check out time till 10:30am, we greatly appreciate it. However, the next morning, our alarm didn’t come off and we over slept till 10:30am, and straight away we were rush into packing and getting ready. At around 10:45am we hear a very very loud knocking on the door, when opened we saw the hotel manager Dave, at the door, pointing his finger at me, and shouted loudly at me saying: we were so nicely extending your check out time but now it’s gone passed 10:30 and you must leave right now as we have guests waiting downstairs. You must now pack and leave, the attitude was terrible towards the point I thought I convicted a crime here! So my heart rate and blood pressure went sky high as a result and we went downstairs and check out at 11am, we didn’t see any guests waiting like the manager saying. On the hotel brochure it mentioned: for late check out there may be a charge incurred, but it didn’t say it’s forbidden. The service of this hotel is the worst seen around the world. Given the fact that they charged $630NZD per night, we don’t deserved to be told off like a 10 years old here!
Posted on Tripadvisor Tripadvisor
Judith H profile picture
Judith H
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Amazing suites in an awesome spot Sue! I said I’d write so here I am. We had a truly amazing stay here at Tekapo and as always, our accommodation was the make or break of the experience. This was a 10/10 experience. Every detail was catered for and when we were snow bound, our late departure and that of nearly all the guests was met with a warm smile from the lovely Sue. Suite was luxurious, beautifully decorated, warm and welcoming. From start to finish a delight.
Posted on Tripadvisor Tripadvisor
Travel23856662392 profile picture
Travel23856662392
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
What a great hotel The room was very clean and comfortable. They provided shampoo, conditioner, body soap, and even moisturizer. In addition to the air conditioner, there was also a heater and blankets, so I was able to stay warm and comfortable even on the cold Tekapo nights. The location was great as well — the famous church was within walking distance! I would highly recommend this hotel to my family and friends😆
Posted on Tripadvisor Tripadvisor
Barbara profile picture
Barbara
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Spacious and beautiful with an incredible view and lovely managers Dave and Sue. Beautiful spacious and new 2 bedroom with a gorgeous view, fantastic location and lovely informative and knowledgeable managers Dave and Sue. The Lobby is inviting and warm with a loft area for amazing views of Lake Tekapo. Everything is within a 2 minute driving distance or a 10 minute walk.
Posted on Tripadvisor Tripadvisor
Ron F profile picture
Ron F
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Grand Suites Lake Tekapo - Perfect accommodation!! We stayed two nights at the Grand Suites Lake Tekapo, and really enjoyed our stay very much. Fantastic, quiet, tidy, and friendly accommodation. We highly recommend! And we would love to stay again in our next visit to the area.
Posted on Tripadvisor Tripadvisor
Spongebob10 profile picture
Spongebob10
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Love this place Grand suites Lake Tekapo is a fantastic place to stay. Stayed in a 2 bed apt. The room was modern, clean and beautifully appointed. The location was great, beautiful view of the lake and the mountains. Would give it 10 out of 10
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Check-In Time : 14:00

Check-Out Time : 10:00

Reception Hours : 8am to 7pm

Car Parking: The complex contains ample safe and secure parking areas and can accommodate boats, trailers – even buses!

E-bikes: E-Bikes cannot be stored inside any of our motel units. They present a very real threat of exploding and subsequent damage to our property.

Payment Policy :  In order to confirm the reservation, credit card details will need to be provided. These details will remain on file, unprocessed* until either check in or cancellation where a charge may be incurred. *A card verification process may to done to confirm card details are correct, this will appear on your online statement for 5-7 working days and then will be removed as transaction will not be processed. Where a guest has no credit card facilities, a non-refundable deposit equal to the first nights stay will need to be received prior to confirmation of reservation.

Cancellation Policy : Free cancellation is available up to 48 hours prior to the scheduled check-in time (New Zealand time). If a reservation is cancelled within 48 hours of the scheduled arrival (New Zealand time), the full price of the booking will be charged. In the case of a No-Show, the total cost of the booking will be charged. All cancellation charges are at the manager’s discretion.

Child Policy : Infants (under 1 year old) staying with their own portacot will not be charged. Portacot hire is available upon request at a rate of $10 per night.  All children aged 1 year and above are considered guests and will be charged $50 per person, per night.