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W0W
The setting is fantastic the rooms are fitted out like a 5-star hotel only you also get space and a well-equipped kitchen. (also very clean). Service was remarkable and the staff are super helpful. Definitely worth a visit if you are staying in the area.
Response from Grand Suites Lake Tekapo
Thanks, Tim, for your kind words, Great to have you staying with us, all the best and safe travels.
Amazing stay, even better than expected!
In addition to the amazing location (short walk to lake front, footbridge and church), the suite felt like a high-end home, with many small touches to make your stay relaxing and luxurious. The suite was very well-equipped. New construction, high-end appliances, tasteful furniture/ rugs/ decor, the whirlpool tub, multiple types of gourmet coffee, fresh milk at check-in were all appreciated. Although not directly on the lake, the view could not be beat. Our brief interactions with both the hosts at check-in and check-out were very pleasant. I wish there were more places to stay like Grand Suites in other parts of the world!
Response from Grand Suites Lake Tekapo
Thank you AR for your lovely review. It is so nice to hear that you fully enjoyed your time with us. All the best and safe travels.
Family get togethet
First class accommodation, well done,
Response from Grand Suites Lake Tekapo
Thanks Joy for your kind review. We hope the family event went well. All the best.
First class location, superior service
A streamlined, and efficient service – from enquiring about accommodation, to booking, through to check-in. The rooms were well furnished, and well serviced. Staff members encountered were friendly, informative and helpful. A thoroughly enjoyable stay – looking forward to returning.
Response from Grand Suites Lake Tekapo
Great to hear from you Geoffrey, yes it would be great to have you back with us one day. Take care.
Great location and friendly hosts
Clean, comfortable, great views and friendly, accommodating hosts. The location was great when the weather cleared in the morning and we were able to enjoy an early morning visit to the lake and Church of the Good Shepherd. We will hopefully visit again in better weather for stargazing. Many thanks.
Response from Grand Suites Lake Tekapo
Thank you for your nice review, sorry to hear that the weather was not that great. Yes do come again, many thanks and all the best.
Great location and accommodation
Stayed for two nights, two couples, so we had a two bedroom unit. Check in was easy, payment was simple to split between the couples, and the unit was clean and well appointed for our needs. Great view out across the lake and all within 5 mins walking to the shops and church. If we get to Tekapo again we would stay here.
Response from Grand Suites Lake Tekapo
Great to hear back from you Ivor. Yes please do call back again if you are able. All the best and safe travels.
Beautiful rooms
Overall the stay was great. Your suites are not only beautiful but very luxurious and well appointed. The only issue we had was the lack of communication regarding a planned power outage in which you decided not to use your back-up generator. This meant a sleepless night from 1am-5am as my wife’;s c-pap machine (which helps her breathing) was not able to function.
Response from Grand Suites Lake Tekapo
Thank you for your feedback! I’m glad to hear you enjoyed the beauty and luxury of our suites. We sincerely apologize for the inconvenience caused by the power outage and the impact it had on your wife’s CPAP machine. We strive to ensure our guests have a comfortable experience, and I regret that we fell short in this instance. Your comments will help us improve our communication in the future. We hope to welcome you back for an even better stay!
Breathtakingly beautiful !
We stayed two nights st Grand Suites and it was absolutely sublime! The rooms are stunning, the views are incredible and we were so well looked after by our hosts. We wanted for nothing.. We loved it so much. Thank you for such a wonderful stay.. The rooms are so beautifully decorated and comfortable. Loved it. Hope to go back one day soon.
Response from Grand Suites Lake Tekapo
Superb to hear from you Sue/James. Thank you for this review. All the best and yes we would love to have you back staying with us one day….
Excellent facility
We stayed at the Grand Suites this week. The facilities and room we stayed in were superb. Spacious, clean and very warm with a great view.
The location is is very convenient, with the historical church, shops and restaurants an easy walk. Look forward to staying there again.
Response from Grand Suites Lake Tekapo
Thanks Bradley/Catherine for your lovely review. Pleased to hear that you had a great time there, all the best and see you again soon.
Superb hosts
Dave and Sue hosted 16 couples at the Grand Suites for a weekend away. They were superb hosts, they looked after our every need and were continually wanting to help and ensure we were happy. The rooms are beautiful, extremely spacious and very well fitted out with spectacular views. We couldn’t have been happier and would highly recommend staying at the Grand Suites Tekapo. Thank you again Dave and Sue for your top class service and thoughtfulness- it was much appreciated.
Response from Grand Suites Lake Tekapo
Thanks, Rose, for your kind review. Great to hear that everybody was well looked after, and you all were very happy with your rooms. Yes, Sue and Dave do go out of their way to make sure every guest is OK. All the best and thanks for staying with us.
Amazing!!
We had the pleasure of staying at Grand Suites a week ago. We already want to go back. The apartment was simply beyond our expectations. Comfy, stylish, amazing amenities and super clean. We could not have asked for more and we certainly weren’t expecting it to be as amazing as it was! We only wished we stayed longer! Thank you so much Sue and Dave for a FANTASTIC night away in Lake Tekapo.
Response from Grand Suites Lake Tekapo
Hello Anita and thank you for your wonderful review. It is nice to hear that your expectations were exceeded. We would love to have you back staying with us in the future. Take care.
Highly recommended
Grand Suites is the best hotel of our New Zealand trip. My partner and I really loved this hotel. The owner is a very friendly person. The hotel’s design is modern, fitting our aesthetic, and the beds are comfortable. It is very close to the Church of the Good Shepherd and the town. Unfortunately, we only stayed for one night. Next time we visit Tekapo, we will definitely stay at this hotel again. Highly recommended for tourists.
Response from Grand Suites Lake Tekapo
Superb review, thank you Linkaidong for this. Take care and safe travels.
Cosy and Spacious!
Lovely room. All was perfect. But we did wish the fireplace was real. May we also suggest your own hot tub/ spa? That would have been heavenly!
P.S. I left my ring behind (I received your note). Please hold on to it for me. I’ll be back to see your star-lit skies and more treks!
Response from Grand Suites Lake Tekapo
Thanks, Renu, for your lovely review. Agreed a few hot tubs around the complex would go well. It is in the long-term plan. Take care.
Wonderful place to stay
Grand Suites is lovely. Great location, decor, comfort with everything you need. Hosts are outstanding. So friendly, welcoming and knowledgeable. Loved the styling and the views. Easy access to town..very walkable. Looking forward to staying there again.
Response from Grand Suites Lake Tekapo
Thank you, Nancy, for your wonderful review. We would love to see you here again one day in the future. Take care.
Very nice place, well located...
Very nice place, well located.. All the advice provided by Sue were very useful…and we were upgraded to a beautiful apartment, What else ! the bathroom was very luxurious with an awesome shower. The kitchen was well equiped but we didn’t use it. the only downside, but I’m a light sleeper…the noise of the lorries driving through the village at 3 in the morning… definitively a place to stay for few nights..
Response from Grand Suites Lake Tekapo
Thank you Jerome/Sandrine for your nice review. The noise issue we have mitigated as much as possible with double glazed laminate sound glass as well as 6-inch external walls containing noise reducing insulation. All the best and safe travels.
Excellent
I have traveled a lot in business and for pleasure, and as an architect I found the suites provided were of a very high quailty. Not only spacious, but the details of what was provided were very helpful in making our stay comfortable. Traveling every day here in New Zealand you pretty much just live out of your suitcase, and I liked they had a platform to put the suitcases on, rather than just having them on the floor. There were plenty of plugs for charging electronics, and sufficient lighting at the bed for reading. The premises are finely detailed with quality furnishings, and I just can’t say more. Being that Lake Tekapo has a population of 558, I expected much less. Thanks for the great stay.
Response from Grand Suites Lake Tekapo
Hi there Lance, thank you for your detailed review and very positive comments. We have now successfully built and operated many motel complexes and know exactly what people need and what works. Space is a big one, as well as using quality fittings inside each unit. Great feedback, thank you.
AMAZING
I stayed here recently on a business trip and was so impressed. Sue and Dave are friendly and attentive hosts. The room we had was luxurious – everything was high quality from the appliances to the bathroom fittings. The views were incredible from our 2 bedroom apartment and the beds SUPER comfy. Highly recommend and will definitely be back!!
Response from Grand Suites Lake Tekapo
Great to hear from you Kerry. Thanks for the kind words and lovely review.
Highly recommend
I stayed here last minute after the original hotel I had booked in the area was less than satisfactory. I had a warm welcome which cheered me right up and the room was so luxurious and well appointed that my only regret was not booking here in the first place. Stay here – treat yourself to a stay in this gorgeous accommodation with spectacular views!
Response from Grand Suites Lake Tekapo
Hi Rebecca, thank you for your lovely kind words. Safe travels.
Great room but poor lake view
Great apartment but also a big disappointment. Definitely many more stars than three for the suite in terms of style, appointment and comfort. However, we were looking forward to sitting in the unit with a fabulous view of Lake Tekapo. Our two bedroom second floor unit was at the far end of the complex and the view was nothing like any of the internet photos. Call me fussy if you like, but I thought I was paying for a decent lake view to enjoy and not simply a water glimpse (albeit with some mountains). Make sure to request a decent view! The client views are those lucky enough to have had a “wow” view. Our reality, for the same price, was disappointing.
Response from Grand Suites Lake Tekapo
Hi Julian, thanks for your review. You are being a little presumptuous with your comments here. The few units we have with absolute lake views do come at a higher cost than our standard studios. All of our units see the lake and your two-bedroom unit is massive being 85m2 plus a terrace of 15m2. Furthermore, you do have the ability to appreciate the lake views from our Reception, particularly the view from the upstairs mezzanine floor as you read or browse the internet to possibly write lovely reviews. Safe travels.
Great stay at wonderful accommodation
Unfortunately we only stayed one night in this wonderful accommodation. We stayed in the one bedroom unit and it was huge! The kitchen was well equipped, the bathroom was very luxurious with an awesome shower and the big bed was so comfy! And did I mention the stunning view at the lake from the nice living room already? The hosts were very, very nice and welcoming and even made a dinner reservation at the T.L.V. restaurant (which was great btw) for us. We highly, highly recommend!
Response from Grand Suites Lake Tekapo
Thank you, Gail & Arjen, for this wonderful review of our new property. See you back here again one day in the future. Take care.
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2024 Tripadvisor
Travellers’ Choice Award
Each year Tripadvisor recognizes travellers’ favourite properties around the world.
Based on reviews and ratings collected over the last year Grand Suites Lake Tekapo has been recognised as a 2024 Travellers’ Choice award winner!
Thanks to all our guests for your opinions and feedback – we appreciate it!
To see guest reviews on Tripadvisor, or to leave one of your own, click the link below!!
Sam P03/09/2024 Modern and Elegant Accommodation with Excellent Customer Service We cannot recommend the Grand Suites Lake Tekapo enough. From the moment we arrived we were welcomed and looked after by friendly and accomodating staff. The customer service was second to none and the accommodation is modern and elegant. We highly recommend and will be back to visit again. Thank you! Urs-Beat H15/08/2024 Super nice, very tastefully decorated, spacious rooms We are usually more in top hotels but chose this Motel in Lake Tekapo and were more than positively surprised. The rooms are very spacious, very tasteful and have super good beds. We felt very comfortable and would have loved to stay a little longer. Good restaurants, whether for breakfast or dinner are in the immediate vicinity, in a few minutes walk you are there. And then the view, of the lake and the mountains, just a dream. For the rental car it has enough space, right in front of the hotel. We highly recommend the Grand Suites. Orserio10/08/2024 Top notch hotel experience What a treat! The hotel fully deserves its unblemished 5-star rating. Prime location in Tekapo (right across from the church and the lake), with extremely modern amenities, the views to die for, and stargazing that's out of this world, all right on the front doorstep. Super helpful and knowledgeable reception/owner. Heated floors and towel rails in a very clean and spacious bathroom. Huge rooms, made even bigger by the second-floor balconies (elevator available). Easy parking. Every detail is carefully considered; every need taken care of. There is even a very handy and clean shared laundrette with two washers and two dryers (coins available from the hotel front desk); with drying racks, baskets, and ironing boards that could be borrowed. The well-furnished kitchenette helps, since there aren't many great dining options in town. One minor word of caution to the clumsy: the energy-saving switch for the fridge is right next to the kitchen light switch, so fumbling around in the dark after our star-gazing walk, we accidentally managed to shut off the fridge overnight and had to throw away our food. Only ourselves to blame, but we saw that same switch taped over/permanently disabled in other hotels, to help prevent prevent the likes of us from messing up :) Pathfinder7900105/08/2024 Perfect stay in Lake Tekapo! This is the perfect property for anyone wanting to stay in Lake Tekapo, from it's location to the modern, clean apartment and comfortable beds. Not to mention the heated floor in the bathroom! We were on a 2 week road trip around the south island in New Zealand and this property was by far the best place we stayed at, we regretted only booking one night. The owners were so lovely and when my husband left his jumper behind they immediately contacted us and then mailed it to us in Wanaka- so thoughtful! We highly recommend this property and if we return to Lake Tekapo, will definitely be staying here. Happiness6436456438502/08/2024 It's so beautiful 房间设施齐全,适合家庭入住,还能自己动手烹饪,阳台上就能观看湖景,出门也方便,特卡波湖清澈见底,下雪的季节很迷人 JP2E22/07/2024 Fantastic Stay Fantastic experience, clean, modern, friendly and helpful staff. The best accommodation for our family during our month-long trip through New Zealand. The small touches and amazing craftmanship is evident throughout the room. Our favorite was the heated floors and wood floors! We highly recommend this hotel. Virna S14/07/2024 Excellent accommodation and location! Grand Suites are stylish and well-appointed. The thoughtfulness and detail in the suite we stayed in is top class. The spa bath and shower were fabulous. The bed, bedding, and pillows were fantastic. The views were next level. Sue was very welcoming and friendly. Mandy T13/07/2024 A nice overnight stay New facility, very clean and comfortable. Parking lot is right next to the units, very convenient to unload like a Motel yet the facilities quality like a Hotel. The check in /reception area is large but kind of empty. Not all units have great lake view like the advertisement. zedelfor16/06/2024 Beautiful Place To Stay What a wonderful place to stay for our 42nd wedding anniversary. Beautifully appointed, comfortable and warm despite our mid-winter visit. Beautiful scenery over Lake Tekapo and just a couple of minutes walk into town. Just a couple of minutes walk to the Church of the Good Shepherd too. Sandra P15/06/2024 Tekapo Comfort Grand Suites at Lake Tekapo is a great location. Walking distance to main street and attractions. Lovely walk around the lake. Hosts were very helpful with great recommendations. Unit is very new and well appointed with a great view of the lake. Tripadvisor rating score: 5.0 of 5,
based on 125 reviews