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4.9
4.9 out of 5 stars (based on 34 reviews)
5 star94%
Very good3%
Average3%
Poor0%
Terrible0%

Perfection

May 26, 2025

The moment we walked in the door we knew we had made the right choice!

John Stone

Response from Grand Suites Lake Tekapo

Thank you, John, for your review. Great to hear from you and that you were very happy with your choice. All the best.

Fantastic Stay Near the Lake with Outstanding Service

April 28, 2025

Great location, very close to the lake — perfect after stargazing with no need to worry about a long trip back. The facilities are new and in excellent condition. The staff were exceptionally friendly. A special thanks to Justina, who provided great assistance in arranging everything I needed — she truly deserves a shout-out!

Yongjie

Response from Grand Suites Lake Tekapo

Hi there Yongjie, thanks for your review. Yes, Justina is great, isn’t she? Take care and safe travels.

Excellent accommodation in a beautiful setting

April 17, 2025

Grand Suites Lake Tekapo are very comfortable well maintained and serviced units. The unit was spotlessly clean and presented with great facilities and comfortable bed. The view from our unit was amazing looking out across Lake Tekapo and Mount John, beautiful.

Keith

Response from Grand Suites Lake Tekapo

Nice to hear from you Keith. A kind review and well thought. Hope you had a wonderful time in Lake Tekapo. All the best.

Beautiful and spacious apartments!

April 17, 2025

We loved our time at Grand Suites Lake Tekapo. Lake Tekapo is such a beautiful and peaceful area. It is a very small town, but we loved our dinner at the Japanese restaurant and loved being able to walk there as well as the lake. The room was incredible, we loved the size and the kitchen with all the supplies. The check in was easy and the front desk receptionist was so kind and nice, she even sent our kids with a bottle of milk which was such a fun touch.

Kylie Randle

Response from Grand Suites Lake Tekapo

Hi Kylie, thank you for the lovely review. Great to hear from you and the fact that you really enjoyed your stay with us, and the local community that we form part of. Safe travels and take care.

LUXURY + GREAT SERVICE

April 4, 2025

I have just enjoyed another stay at Grand Suites Tekapo and it has once again exceeded my expectations. Incredible room – so luxurious, friendly service, amazing views… I can’t wait to stay here again soon!

K Uren

Response from Grand Suites Lake Tekapo

Thank you for your lovely review but also your repeat business with us. That means we must be doing something right. Take care and all the best.

W0W

March 5, 2025

The setting is fantastic the rooms are fitted out like a 5-star hotel only you also get space and a well-equipped kitchen. (also very clean). Service was remarkable and the staff are super helpful. Definitely worth a visit if you are staying in the area.

Tim williams

Response from Grand Suites Lake Tekapo

Thanks, Tim, for your kind words, Great to have you staying with us, all the best and safe travels.

Amazing stay, even better than expected!

January 10, 2025

In addition to the amazing location (short walk to lake front, footbridge and church), the suite felt like a high-end home, with many small touches to make your stay relaxing and luxurious. The suite was very well-equipped. New construction, high-end appliances, tasteful furniture/ rugs/ decor, the whirlpool tub, multiple types of gourmet coffee, fresh milk at check-in were all appreciated. Although not directly on the lake, the view could not be beat. Our brief interactions with both the hosts at check-in and check-out were very pleasant. I wish there were more places to stay like Grand Suites in other parts of the world!

A R

Response from Grand Suites Lake Tekapo

Thank you AR for your lovely review. It is so nice to hear that you fully enjoyed your time with us. All the best and safe travels.

Family get togethet

December 7, 2024

First class accommodation, well done,

Joy Hanson

Response from Grand Suites Lake Tekapo

Thanks Joy for your kind review. We hope the family event went well. All the best.

First class location, superior service

November 7, 2024

A streamlined, and efficient service – from enquiring about accommodation, to booking, through to check-in. The rooms were well furnished, and well serviced. Staff members encountered were friendly, informative and helpful. A thoroughly enjoyable stay – looking forward to returning.

Geoffrey Andrew

Response from Grand Suites Lake Tekapo

Great to hear from you Geoffrey, yes it would be great to have you back with us one day. Take care.

Great location and friendly hosts

October 30, 2024

Clean, comfortable, great views and friendly, accommodating hosts. The location was great when the weather cleared in the morning and we were able to enjoy an early morning visit to the lake and Church of the Good Shepherd. We will hopefully visit again in better weather for stargazing. Many thanks.

M Rendulic

Response from Grand Suites Lake Tekapo

Thank you for your nice review, sorry to hear that the weather was not that great. Yes do come again, many thanks and all the best.

Great location and accommodation

October 15, 2024

Stayed for two nights, two couples, so we had a two bedroom unit. Check in was easy, payment was simple to split between the couples, and the unit was clean and well appointed for our needs. Great view out across the lake and all within 5 mins walking to the shops and church. If we get to Tekapo again we would stay here.

Ivor Susan

Response from Grand Suites Lake Tekapo

Great to hear back from you Ivor. Yes please do call back again if you are able. All the best and safe travels.

Beautiful rooms

October 7, 2024

Overall the stay was great. Your suites are not only beautiful but very luxurious and well appointed. The only issue we had was the lack of communication regarding a planned power outage in which you decided not to use your back-up generator. This meant a sleepless night from 1am-5am as my wife’;s c-pap machine (which helps her breathing) was not able to function.

Thomas Olenik

Response from Grand Suites Lake Tekapo

Thank you for your feedback! I’m glad to hear you enjoyed the beauty and luxury of our suites. We sincerely apologize for the inconvenience caused by the power outage and the impact it had on your wife’s CPAP machine. We strive to ensure our guests have a comfortable experience, and I regret that we fell short in this instance. Your comments will help us improve our communication in the future. We hope to welcome you back for an even better stay!

Breathtakingly beautiful !

October 6, 2024

We stayed two nights st Grand Suites and it was absolutely sublime! The rooms are stunning, the views are incredible and we were so well looked after by our hosts. We wanted for nothing.. We loved it so much. Thank you for such a wonderful stay.. The rooms are so beautifully decorated and comfortable. Loved it. Hope to go back one day soon.

Sue and James

Response from Grand Suites Lake Tekapo

Superb to hear from you Sue/James. Thank you for this review. All the best and yes we would love to have you back staying with us one day….

Excellent facility

October 6, 2024

We stayed at the Grand Suites this week. The facilities and room we stayed in were superb. Spacious, clean and very warm with a great view.

The location is is very convenient, with the historical church, shops and restaurants an easy walk. Look forward to staying there again.

Bradley, Catherine and Ciara

Response from Grand Suites Lake Tekapo

Thanks Bradley/Catherine for your lovely review. Pleased to hear that you had a great time there, all the best and see you again soon.

Superb hosts

August 23, 2024

Dave and Sue hosted 16 couples at the Grand Suites for a weekend away. They were superb hosts, they looked after our every need and were continually wanting to help and ensure we were happy. The rooms are beautiful, extremely spacious and very well fitted out with spectacular views. We couldn’t have been happier and would highly recommend staying at the Grand Suites Tekapo. Thank you again Dave and Sue for your top class service and thoughtfulness- it was much appreciated.

Rose

Response from Grand Suites Lake Tekapo

Thanks, Rose, for your kind review. Great to hear that everybody was well looked after, and you all were very happy with your rooms. Yes, Sue and Dave do go out of their way to make sure every guest is OK. All the best and thanks for staying with us.

Amazing!!

July 16, 2024

We had the pleasure of staying at Grand Suites a week ago. We already want to go back. The apartment was simply beyond our expectations. Comfy, stylish, amazing amenities and super clean. We could not have asked for more and we certainly weren’t expecting it to be as amazing as it was! We only wished we stayed longer! Thank you so much Sue and Dave for a FANTASTIC night away in Lake Tekapo.

Anita Wiseman

Response from Grand Suites Lake Tekapo

Hello Anita and thank you for your wonderful review. It is nice to hear that your expectations were exceeded. We would love to have you back staying with us in the future. Take care.

Highly recommended

May 24, 2024

Grand Suites is the best hotel of our New Zealand trip. My partner and I really loved this hotel. The owner is a very friendly person. The hotel’s design is modern, fitting our aesthetic, and the beds are comfortable. It is very close to the Church of the Good Shepherd and the town. Unfortunately, we only stayed for one night. Next time we visit Tekapo, we will definitely stay at this hotel again. Highly recommended for tourists.

Linkaidong

Response from Grand Suites Lake Tekapo

Superb review, thank you Linkaidong for this. Take care and safe travels.

Cosy and Spacious!

April 17, 2024

Lovely room. All was perfect. But we did wish the fireplace was real. May we also suggest your own hot tub/ spa? That would have been heavenly!

P.S. I left my ring behind (I received your note). Please hold on to it for me. I’ll be back to see your star-lit skies and more treks!

Renu

Response from Grand Suites Lake Tekapo

Thanks, Renu, for your lovely review. Agreed a few hot tubs around the complex would go well. It is in the long-term plan. Take care.

Wonderful place to stay

March 24, 2024

Grand Suites is lovely. Great location, decor, comfort with everything you need. Hosts are outstanding. So friendly, welcoming and knowledgeable. Loved the styling and the views. Easy access to town..very walkable. Looking forward to staying there again.

Nancy

Response from Grand Suites Lake Tekapo

Thank you, Nancy, for your wonderful review. We would love to see you here again one day in the future. Take care.

Very nice place, well located...

March 17, 2024

Very nice place, well located.. All the advice provided by Sue were very useful…and we were upgraded to a beautiful apartment, What else ! the bathroom was very luxurious with an awesome shower. The kitchen was well equiped but we didn’t use it. the only downside, but I’m a light sleeper…the noise of the lorries driving through the village at 3 in the morning… definitively a place to stay for few nights..

Jerome & Sandrine

Response from Grand Suites Lake Tekapo

Thank you Jerome/Sandrine for your nice review. The noise issue we have mitigated as much as possible with double glazed laminate sound glass as well as 6-inch external walls containing noise reducing insulation. All the best and safe travels.

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2025 Tripadvisor
Travellers’ Choice Award

Each year Tripadvisor recognizes travellers’ favourite properties around the world.

Based on reviews and ratings collected over the last year Grand Suites Lake Tekapo has been recognised as a 2025 Travellers’ Choice award winner!

Thanks to all our guests for your opinions and feedback – we appreciate it!

To see guest reviews on Tripadvisor, or to leave one of your own, click the link below!!